KFF VOD guide

Want to buy access to a film or set of shorts?

  1. Create My KFF account or log in if you already have one.
  2. Choose the film or set of films you want to watch.
  3. Make a payment.If you have bought a ticket, start watching a movie or set of movies no later than 24 hours after buying access.
  4. If you have bought a pass or accreditation, watch the film or set of films no later than 24 hours after it is launched.

PASS AND TICKETS, ACCREDITATIONS

  1. MAX_INSIDER – access to all films on KFF VOD from May 31 to June 16, 2024.
  2. HOT_INSIDER – access to all films on KFF VOD from May 31 to June 16, 2024.
  3. CRAZY_INSIDER – 10 cinema screenings from May 26 to June 2 or on KFF VOD from June 3 to 16, 2024.
  4. MEDIA or STUDENT ACREDITATION – access to all films on KFF VOD from May 31 to June 16, 2024.
  5. KFF VOD ticket – access to 1 film or 1 set of films on KFF VOD from May 14 to June 16, 2024.
  6. Details at www.krakowfilmfestival.pl

If you have a pass or accreditation:

  1. Log in to your My KFF account.
  2. Choose the film or set of films you want to watch.
  3. Watch what you want!

Other important information.

  • Films are available online in Poland.
  • You can watch your chosen movies for 24h from the moment of payment, you can pause and rewind them (this does not extend the time of access).
  • Purchase of access is possible from 00:00 on 31 May until 23:59 on 16 June.
  • Films in KFF VOD are available in Polish and English language version, some of them have fixed subtitles.
  • Remember that you can watch the films only on one device at a time. We recommend watching on desktop computers, laptops or tablets. If you use iphones you may experience problems with subtitles.
  • KFF VOD can be viewed in browsers: Chrome, Safari from version 13, Firefox, Microsoft Edge. The required minimum connection is 2 Mbps, but we recommend using a connection above 10 Mbps.
  • If we do not receive a confirmation from the online payment system 15 minutes after you place your order, we will cancel it. It is possible that you have paid for the ticket and it is a technical problem – in this situation please contact us by e-mail: [email protected].
  • If you still have doubts read Terms and Conditions or contact us by e-mail: [email protected].

THE RULES AND REGULATIONS FOR THE ONLINE SALE OF TICKETS, PASSES AND ACCREDITATIONS AS WELL AS THE USE OF KFF VOD AS PART OF THE KRAKOW FILM FESTIVAL